blaenk studio: a association established under Swiss law, trading under the trade name ”Blaenk”.
Site: the website www.blaenkstudio.ch and all of its sub-domains.
Client: the natural person or corporation acting in the performance of a profession or business who enters into an Agreement with blaenk studio.
General Terms and Conditions: the present terms and conditions of blaenk studio.
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The General Terms and Conditions apply to all offers and deliveries from, and Agreements with blaenk studio, unless otherwise explicitly agreed on in writing.
If the Client declares other provisions or terms applicable in his order, confirmation or through any other communication medium, such provisions will only be binding upon blaenk studio if and in so far as blaenk studio has explicitly accepted them in writing.
The Agreement will be deemed to be concluded at such moment that the Client accepts the offer of blaenk studio, which offer is subject to the General Terms and Conditions.
If the Client has accepted the offer by electronic means, blaenk studio will also confirm receipt of acceptance of the offer by electronic means.
If it is found that, in accepting or otherwise entering into the Agreement, the Client has provided incorrect data, blaenk studio will have the right to suspend its obligations until the correct data has been received from the Client.
If the delivered Product fails to satisfy the Agreement at delivery, blaenk studio must be notified thereof within a reasonable period of time, which is ultimately fourteen (14) days after delivery of the Product.
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Colours: Colour deviations between the screen display and the final print result are possible and do not constitute a defect.
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Material: The quality and properties of the fabrics correspond to the specifications described in the offer.
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​Copyright: The copyrights to the designs remain with the designer until full payment has been received.
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The following conditions are regulated individually in the order confirmation: how long the offer is valid, how the offer should be confirmed, how many days the delivery time is, whether a deposit or the full amount of the service is due, when payment is to be made, how many correction loops in the design process are covered by the offer, how high the cancellation fee is in the event of cancellation. If these conditions are not regulated in the contract, the following conditions apply: the offer is valid for 14 days, the delivery time cannot be specified, the full amount of the offer is due within 14 days, one correction loop of in the design process is included in the offer, the cancellation fee after conclusion of the contract is 100% of the order volume.
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If the Client has any grievances in connection with a Product, or regarding any other aspects of the Site or service of blaenk studio, it can submit a complaint by email or in writing. The contact details of blaenk studio are provided at the end of the General Terms and Conditions.
blaenk studio will respond to the complaint as soon as possible, and in any case within seven (7) days after receipt of the complaint. If blaenk studio is unable to formulate a substantive response to the complaint within such period, blaenk studio will confirm receipt of the complaint within seven (7) days after receipt of the complaint and give an indication of the term within which it expects to be able to give a substantive or definitive response to the Client.
The total liability of blaenk studio in respect of the Client due to an attributable failure to perform the Agreement is limited to a compensation which does not exceed the price stipulated for that particular Agreement (including VAT and shipping costs).
blaenk studio cannot be held liable for any indirect damages or losses, including, without limitation, consequential damages, lost profits, lost savings, loss of data and damage due to business interruption.
Except as otherwise explicitly provided blaenk studio is not subject to any liability, irrespective of the grounds upon which an action or proceeding may be based. The restrictions will, however, cease to apply if and insofar as the damage or loss is the result of an intentional act or gross negligence on the part of blaenk studio.
blaenk studio will only be liable to the Client on account of an attributable failure in the performance of an Agreement if the Client issues a written notice of default to blaenk studio without delay, stipulating a reasonable period of time in which blaenk studio has the possibility to remedy the default, and blaenk studio fails to cure the default within such period. The notice of default must contain a description of the default in as much detail as possible, in order to enable blaenk studio to provide an adequate response and/or take adequate action.
Any event giving rise to compensation is always subject to the condition that the Client reports the damage or loss in writing to blaenk studio as soon as possible, but no later than within thirty (30) days after the damage or loss has arisen.
As long as blaenk studio has not received full payment for the Products, blaenk studio will retain the ownership of the Products.
blaenk studio will process the Client’s personal data in accordance with the Terms of Use as published on the Site.
The General Terms and Conditions and the Agreement are exclusively construed in accordance with and shall be exclusively governed by the laws of Switzerland.
Any dispute arising out or in connection with the General Terms and Conditions and the Agreement, including disputes concerning the existence and validity thereof will if no amicable settlement can be reached, be resolved by the competent Swiss court in the district where blaenk studio has its Association.
In the event that any of the provisions contained in the General Terms and Conditions will be deemed invalid or unenforceable, then the remaining provisions shall be construed as if such invalid provisions were not contained herein; and such invalid or unenforceable provisions will then be deemed to have been replaced by a provision which as closely as possible meets the intention of blaenk studio when inserting the original provision.
Should you have any questions, complaints or comments after reading the General Terms and Conditions, or if you need to provide us with notice, please contact us by email or in writing.
E-Mail: contact@blaenkstudio.com